Cancel contract
You can use this form to cancel your contract, provided a legal right of withdrawal applies.
Please note that custom-made carpets are generally excluded from the right of withdrawal.
However, if your order arrived damaged or faulty, please use this form anyway. We will take care of your request as quickly as possible.
After submitting the form, we will review your request and get back to you as soon as possible. You will receive all further information regarding the process and, if applicable, the return.